服务台

提交IT事件/请求

请求的软件

Before requesting computer software please confirm against the standard image list for university owned machines.

描述:标准图像- PC
可用的类型: Standard software on a PC
谁可以申请:教职员工
电脑软件

描述:标准图像- Mac
可用的类型: Standard software on a Mac
谁可以申请:教职员工
Mac软件

描述:Adobe Creative Cloud
谁可以申请:教职员工
Adobe Creative Cloud和Acrobat

描述: Software loan request for personal computers
可用的类型: Microsoft Office Visio and Microsoft Project
谁可以申请:仅限教职员工
软件借用申请

描述: Software loan request for Windows 7, 8 and 10
可用类型:Windows 7、8和10
谁可以申请:仅限教职员工
软件借用申请

描述: SPSS for 大学 Owned Computer
可用的类型:
谁可以申请:教职员工
申请软件- 服务台票

说明:Microsoft Office 365
可用类型:Microsoft Office 365
谁可以申请:教职员工
下载Office 365

 


请求设备

描述: Portable DVD/VCR Combo Units, Camcorders, Projectors, Mobile Presentation System (MPS)
类型:A/V设备贷款
谁可以申请:教职员工
影音设备贷款

说明:教职员工笔记本电脑贷款
可用的类型: Phone, Computer, A/V Equipment
谁可以申请:教职员工
笔记本电脑贷款申请

描述:部门采购- PC
可用类型:电脑
谁可以要求:
部门计算机硬件要求

描述: 电脑生命周期更换计划
可用类型:电脑
谁可以要求:  New full-time employees and upgrading existing employees
电脑生命周期更换计划

描述:打印机硬件
可用类型:打印机
谁可以要求:
购买打印机


请求报告

Reports are an integral piece of the business workflow at 十大博彩推荐排名州立大学. There are standard 大学 reports used by multiple offices and workflows and custom reports that can be build on demand.

描述: 大学报道
可用的类型: Cognos Reports, Workday Reports, PeopleSoft Reports
谁可以要求: Faculty and Staff whose job responsibilities require access to aggregated data.
如何申请: 用户应打开 服务台票 and select the following options: Category = Reports
子类别=创建
Business Service = Cognos/Workday/PeopleSoft
分配组= EAS_Reporting

Report request has to be approved by the functional owner of the data before it is delivered to the requester.


请求VPN接入

谁可以要求:

  • 十大博彩推荐排名州授权用户 (users who work for 十大博彩推荐排名州立大学)
  • 十大博彩推荐排名州立授权IT用户s (users who work for 十大博彩推荐排名州立大学 IT)
  • 十大博彩推荐排名州授权电力用户 (non-IT personnel that require access to hosts on the Data Center Network)
  • 十大博彩推荐排名州立 AuthorVendorender or External User (non-十大博彩推荐排名州立大学 personnel that require access to hosts on the Data Center Network)

For more information on the policies and procedures for VPN access please view the 校园VPN -远程访问指南 页面.

For more information on submitting an information security incident to the security team please see 安全 & 隐私 页面.


Request Authorized Access to 大学 Applications

The Baseline (Core) Banner Student module is responsible for all student, 教师, and course data management and academic and auxiliary revenue. Banner is an assemblage of applications that when combined provide administrative and academic functions to manage data and student enrollment business processes. Faculty and staff who are directly involved in certain business processes can request access to these applications.

描述: 横幅9
可用的类型: 横幅招生

  • Undergraduate admitted and accepted student application information
  • Graduate School admitted and accepted student application information
  • High School and college transfer transcripts for applicants
  • Other documents required for the application process for viewing

谁可以申请: Staff working in the Admission office as well as any staff/教师 member who is directly involved in the admission process at the 大学.

授权访问的是: 招生 Directors, Jeff Gant, Mike Stuhlmiller, Amy Aiello or Sony Rodriguez.

可用的类型: 班纳助学金

  • 学生资助预算
  • Pending and awarded institutional and federal aid
  • 学生贷款信息
  • Documents tracking required by students for aid eligibility
  • FAFSA信息
  • 财政援助学术进展

谁可以申请: Staff working in the Financial Aid office as well as any staff member which job requires access to Financial Aid information.

授权访问的是: the Director of Financial Aid, Jim Anderson.

可用的类型: Banner学生账户

  • 学生详细计费信息
  • 账单
  • 待支付的财政援助
  • 存款信息
  • 学生持有

授权访问的是: the Director of Student Accounts, Marion Caggiano.

可用的类型: 横幅登记

  • 招生程序, 录取通知书, 以前学校的成绩单, 转学分评估(学位)
  • All record of courses taken at 十大博彩推荐排名州立 – registration information and all grading including grade changes, 以及相关评论
  • 登记历史
  • Student GPA, academic standing, majors, program, concentration, minors
  • Comments related to student’s academic attendance and standing
  • 学生成绩单
  • 班级名单,招生名单
  • Graduation application and degree information
  • 拉丁荣誉和院长名单的信息
  • For the purposes of student record review as permitted per FERPA, all comments and notes posted by advisors and 教师
  • Student attribute and cohort information, essentially all information about a student that is connected to their record.
  • 学生地址,电子邮件,电话号码

授权访问的是: the Office of the Registrar, Leslie Sutton-Smith.

描述: Cognos报告
可用的类型: 大学报道
授权访问的是: the Office of the Registrar, Leslie Sutton-Smith.

可用的类型: 受限制的报告
授权访问的是: the Office of the Registrar, Leslie Sutton-Smith.

To request access to these applications follow the steps outlined in the 用户指南.