电脑生命周期策略
关于本政策
- 最后一次更新
- 06/14/2021
- 负责办公室
- 信息技术
In order to ensure that 大学 personnel has access to the current computing technology required to fulfill the responsibilities of their jobs, the “Computer Lifecycle Replacement Program” was instituted in 2003. The program provides for scheduled replacement of computers for full-time faculty, 全职工作人员, 合格的长期工作人员百分比, and computing laboratory facilities every 60 months.
Eligibility for the program is determined by the 信息技术 Division’s Assistant Vice President of Technical Support Services in accordance with this policy which is reviewed annually by the Vice President of 信息技术 in collaboration with the 大学’s 副总统 and 学术 Deans.
请注意: We have extended all leases acquired before May 2021 by 12 months to fit the new 60-months lifecycle and have moved to a purchase program.
更换条件
- 电脑通常每五年更换一次, a duration that corresponds to industry benchmarks for the useful life of laptop and desktop computer systems.
- 通常在60个月的学期结束之前, those with a lifecycle program asset in their possession will be contacted by the IT Support Services Manager or local support tech team, 通过电子邮件, to select a replacement computer and to establish a date for the equipment exchange.
- The Computer Lifecycle Replacement Program will cover normal wear and tear replacement during the course of the program. Damage outside of normal wear and tear is the responsibility of the user or department.
- 所有程序设备(包括电缆), 鼠标, 键盘, and other items delivered with the computer) must be returned to the 大学. There is no option to purchase Lifecycle Replacement Program computers.
- Replacement of computers is subject to available funding.
用户的责任
大学 personnel is expected to exercise care to assure against theft and damage of equipment provided to them. In situations where negligence or violations of this policy result in damage or loss of equipment, the cost for its repair or replacement will be the responsibility of the employee and/or department. 被盗设备需要警方报告.
Equipment is provided to 大学 personnel exclusively for their use. Its use by others is prohibited except for occasional use by other 大学 personnel who are eligible to participate in the Lifecycle Replacement Program. 在某些情况下, the equipment can be reallocated to another employee at the 大学 but only with the prior documented permission of the Assistant Vice President of Technical Support Services.
从大学分离后, 出于某种原因, the Lifecycle Program equipment must be returned to either the IT Service Desk or the local technical support teams in the 学术 Unit.
禁止粘贴贴纸, 装饰, or to alter anything on the body of the equipment that could affect the value of the machine when it is returned to the leasing vendors.
替代的政策
In order to contain costs and realize maintenance and support efficiencies, the 大学 community is provided with a list of approved computer systems from which to choose. The equipment standards are developed by an ad hoc committee recruited by the Vice President for 信息技术 from among the various administrative and academic units that comprise the 大学. The Committee is charged to review the hardware options available in relation to campus needs and to recommend specific hardware configurations that best meet the features and functionality requirements of the 大学 overall.
默认的设备
The default computer platform for the Computer Lifecycle Replacement Program is one PC (Windows) laptop or desktop listed among the standard 电脑配置. 请参阅我们的 电脑配置 获取已批准配置的列表.
Exceptions to the Standard Build and Configurations
请参考以下流程:
- 工作站审批协议
- 非默认工作站请求进程
季度非默认工作站库存
按季度计算, IT will distribute inventories of non-default (Apple or Advanced Windows) workstations assigned to individuals along with upcoming renewal dates, 致院长, 副总统, and 技术 Directors/Coordinators for their future reference when reviewing requests for non-default workstations.
更换过程
In order to request replacement equipment as part of the Computer Lifecycle Replacement Program, you must log into ServiceNow (SNOW) Self-Service portal that can be found at http://montclair.service-now.com/ess/order_asset_info.do. You can request a replacement up to sixty (60) days before the equipment is due back to be replaced.
- Select Hardware Request and then follow the prompts to request a replacement device.
一旦您的请求被提交, it will be reviewed by 信息技术 or your local technology team. Once approved then the process to replace will begin for replacement.
Requests for Non-default Workstations (Advanced or Higher Windows Machines, Apple Equipment) will require a submitted justification, approval from your local tech teams or Assistant Vice President, approval from the Dean or Division Vice President.